Monday, April 2, 2012

Complaints-ahoy!

Hi folks, so sorry it's been so quiet here recently. I've moved all the diabetic stuff to another blog so I can talk to a wider audience, while the IF stuff will stay here. It's just that there has been NOTHING happening!

Until today: I visited the HDC advocate again and got my letters of complaint finalized. Wow. What a lot of paperwork! My HDC advocate has been amazing and so helpful. I wrote a massive letter to the Health and Disability Commissioner himself, and my advocate basically guided me through the process. Which is thorough!

So it's in the post today, and it could be weeks or months before we hear anything back.

There are a couple of different potential outcomes. The Commissioner could:

- choose to take no action.

- direct the complaint to some form of medical board (didn't hear this option clearly)

- send me back to low-level advocacy i.e. If I want to keep fighting then all that would be left is writing individual complaint letters to the different providers (up to 5 letters)

- or my preferred option, where he decides that the whole system needs to be reviewed at a systemic level; the law is changed.

OK now I'm not expecting miracles. I don't think this will actually make our wait shorter or the process fairer, but as the advocate said: all these complaints add up and become part of their statistics; if others have also complained about the unfairness of the infertility treatment funding system in New Zealand then it could add weight to the stats.

So, now we wait. At least I know I'm good at that!

1 comment:

  1. I'm proud of you for advocating for change!!

    ReplyDelete