Saturday, February 26, 2011

I sent the Hamilton FA Clinic an email...

...take this, you b*tch!

Hi [Clinic Manager Lady],

Thank you for reviewing our case. As you can guess, this is not the result we were hoping for.

When we met with Dr R and were scored for access to funding for fertility treatment, I asked for a copy of the form she used to work out our score. She refused to give me a copy. I believe that this is not in accordance with my rights as a patient.

I am now requesting that you send me a copy of the CPAC form used at our consultation, and all other case notes you have for us. ALL case notes please. I am interested to know how we came to score a 60 on the CPAC form, and how Dr R came to that particular number, as she could not explain it very well at our consult.

Please post me a copy, or scan and email me a copy of all case notes.

My address is...

My email address is...

Furthermore, I would like to let you know that I do not feel you have taken my concerns into account or even given me a chance to explain them properly. I would like to submit a formal complaint. I shall send this to you via email over the coming week, as time permits.

I look forward to hearing from you,


Oh, yeah, and I cc'd it to my husband, the MP, my diabetes endocrinologist (who used to be a fertility endo back in the USA), and the lovely lady at the Health and Diasability Commission who has offered to help.

So yeah, take that, you sucky Hamilton Clinic Fertility Associates Manager!!

p.s. I'm removing comment moderation, as a trial, because I figure you're all lovely people and I would like to make things easier for you :) Let me know if you like!

p.p.s. spent a lovely day today with hubby (it's a Saturday) shopping this morning, having lunch with my in-laws, walking in the bush, and then hubby cooked a fantastic vege mousaka! Nom!


  1. Good on you having that fighting spirit!

    I have never had any problems without using the comment moderation (or word verification).

  2. YEAH!! Way to (hopefully) get the job done and tell her you are displeased and you aren't just going to ignore it--I love formal complaints!! Stay strong in this battle!

  3. This sounds very tactful and probably nicer than they deserve. Good for you, following through! Hope we get to hear about these "results" soon!

  4. yay! I hope it helps get you some answers, I can't wait to hear how you got on.